iKode Helpdesk Server is a hosted service which helps you provide technical support service to your customers via website or email.
When a ticket submitted, it will assign to the proper agent instantly. You can rely on our automatic real-time routing rules. If it cannot be solved in time, system will reassign to ensure that every request receives proper attention.
What's more, cause our software is deeply integrated with email, you and your customer can attach screen-shots, PDFs and other files to the ticket and view them through the web-interface and the email.
If you want to try it, just click https://2help.biz.